Hypera Development - Issues with Secaucus, NJ, United States (EWR) infrastructure – Détails de l'incident

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Issues with Secaucus, NJ, United States (EWR) infrastructure

Résolu
Panne majeure
Signalé le il y a plus d’un anA duré environ 15 heures

Concernés

API

Panne majeure depuis 5:43 PM à 8:19 AM

Axolotl

Panne majeure depuis 5:43 PM à 8:19 AM

Application proxy

Panne majeure depuis 5:43 PM à 8:19 AM

Mises à jour
  • Résolu
    Résolu

    This incident has been resolved.

  • Surveillé
    Surveillé

    It appears our server was shutdown during our hosting providers "temporary node migration", and was not started again afterwards.

    We have restarted the server manually and are monitoring stability.

  • Mettre à jour
    Mettre à jour

    At 17:35 UTC our hosting provider posted an announcement:

    VPS in NYC is being migrated to temporary nodes. Please bear with us. There will be a few minutes of downtime during the migration.

    At 17:43 UTC we were alerted of an outage.

    We are unsure whether this outage is related to the "temporary node migration" announced by our hosting provider, especially as their announcement states "a few minutes of downtime" and this has lasted over an hour.

    We were also not provided with prior notice, nor a reason, for this migration.
    We will be continuing to investigate the cause of this issue.

  • Détecté
    Détecté

    We have been notified of issues affecting our infrastructure hosted in Secaucus, NJ, United States (EWR) and are investigating the cause.