Hypera Development - Issues with Secaucus, NJ, United States (EWR) infrastructure – 故障详情

梅文中心 目前重大故障

Issues with Secaucus, NJ, United States (EWR) infrastructure

已解决
严重故障
开始于 将近 3 年前持续 大约 15 小时

受到影响

API

严重故障 从 5:43 PM 至 8:19 AM

Axolotl

严重故障 从 5:43 PM 至 8:19 AM

Application proxy

严重故障 从 5:43 PM 至 8:19 AM

更新
  • 已解决
    UTC
    已解决

    This incident has been resolved.

  • 持续监控中
    UTC
    持续监控中

    It appears our server was shutdown during our hosting providers "temporary node migration", and was not started again afterwards.

    We have restarted the server manually and are monitoring stability.

  • 更新
    UTC
    更新

    At 17:35 UTC our hosting provider posted an announcement:

    VPS in NYC is being migrated to temporary nodes. Please bear with us. There will be a few minutes of downtime during the migration.

    At 17:43 UTC we were alerted of an outage.

    We are unsure whether this outage is related to the "temporary node migration" announced by our hosting provider, especially as their announcement states "a few minutes of downtime" and this has lasted over an hour.

    We were also not provided with prior notice, nor a reason, for this migration.
    We will be continuing to investigate the cause of this issue.

  • 调查中
    UTC
    调查中

    We have been notified of issues affecting our infrastructure hosted in Secaucus, NJ, United States (EWR) and are investigating the cause.