Hypera Development - Issues with Secaucus, NJ, United States (EWR) infrastructure – 障害情報詳細

全システムが稼働中

Issues with Secaucus, NJ, United States (EWR) infrastructure

解決済み
重大な障害
開始日時 1年以上前持続した 約15時間

影響あり

API

重大な障害 から 5:43 PM ～ 8:19 AM

Axolotl

重大な障害 から 5:43 PM ～ 8:19 AM

Application proxy

重大な障害 から 5:43 PM ～ 8:19 AM

アップデート
  • 解決済み
    解決済み

    This incident has been resolved.

  • 監視中
    監視中

    It appears our server was shutdown during our hosting providers "temporary node migration", and was not started again afterwards.

    We have restarted the server manually and are monitoring stability.

  • 更新
    更新

    At 17:35 UTC our hosting provider posted an announcement:

    VPS in NYC is being migrated to temporary nodes. Please bear with us. There will be a few minutes of downtime during the migration.

    At 17:43 UTC we were alerted of an outage.

    We are unsure whether this outage is related to the "temporary node migration" announced by our hosting provider, especially as their announcement states "a few minutes of downtime" and this has lasted over an hour.

    We were also not provided with prior notice, nor a reason, for this migration.
    We will be continuing to investigate the cause of this issue.

  • 調査中
    調査中

    We have been notified of issues affecting our infrastructure hosted in Secaucus, NJ, United States (EWR) and are investigating the cause.