Hypera Development - Issues with Secaucus, NJ, United States (EWR) infrastructure – Detalles del incidente

Sistemas funcionando con normalidad

Issues with Secaucus, NJ, United States (EWR) infrastructure

Resuelto
Interrupción mayor
Iniciado el hace más de 1 añoDuró alrededor de 15 horas

Afectado

API

Interrupción mayor de 5:43 PM a 8:19 AM

Axolotl

Interrupción mayor de 5:43 PM a 8:19 AM

Application proxy

Interrupción mayor de 5:43 PM a 8:19 AM

Actualizaciones
  • Resuelto
    Resuelto

    This incident has been resolved.

  • Supervisando
    Supervisando

    It appears our server was shutdown during our hosting providers "temporary node migration", and was not started again afterwards.

    We have restarted the server manually and are monitoring stability.

  • Actualizar
    Actualizar

    At 17:35 UTC our hosting provider posted an announcement:

    VPS in NYC is being migrated to temporary nodes. Please bear with us. There will be a few minutes of downtime during the migration.

    At 17:43 UTC we were alerted of an outage.

    We are unsure whether this outage is related to the "temporary node migration" announced by our hosting provider, especially as their announcement states "a few minutes of downtime" and this has lasted over an hour.

    We were also not provided with prior notice, nor a reason, for this migration.
    We will be continuing to investigate the cause of this issue.

  • Investigando
    Investigando

    We have been notified of issues affecting our infrastructure hosted in Secaucus, NJ, United States (EWR) and are investigating the cause.