Hypera Development - Issues with New York Infrastructure – Incident details

All systems operational

Issues with New York Infrastructure

Resolved
Major outage
Started almost 2 years agoLasted about 2 hours

Affected

API

Major outage from 4:42 PM to 6:56 PM

Axolotl

Major outage from 4:42 PM to 6:56 PM

Maven repository

Major outage from 4:42 PM to 6:56 PM

Application proxy

Major outage from 4:42 PM to 6:56 PM

Updates
  • Resolved
    Resolved

    This issue appears to be resolved, however error rates and latency are still slightly higher than usual.
    We will continue monitoring until everything is back to normal.

    The cause of this issue remains unknown, but was caused by something that is a part of our hosting provider's infrastructure.

    Sorry for any inconveniences this issue has caused.

  • Monitoring
    Monitoring

    Services appear to be reachable again, however with high latency.
    We will continue monitoring and investigating this issue until resolved.

  • Update
    Update

    Our hosting provider is investigating an outage in their New York data centre.

  • Investigating
    Investigating

    We have been notified of issues affecting our New York Infrastructure and are investigating the cause.